Terms of Service
Clear and transparent terms that govern our relationship with clients and users. Understanding these terms ensures a smooth and professional service experience.
Agreement Overview
These Terms of Service ("Terms") govern your use of TruelyTech's services, website, and any related applications. By using our services, you agree to be bound by these terms and our Privacy Policy.
TruelyTech provides technology consulting, software development, and digital services. These terms outline the rights and responsibilities of both parties in our business relationship.
Important Legal Notice
These terms are legally binding. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, please do not use our services.
Acceptance of Terms
- By accessing and using TruelyTech services, you accept and agree to be bound by these terms
- These terms apply to all users, clients, and visitors of our website and services
- If you disagree with any part of these terms, you may not access our services
- We reserve the right to modify these terms at any time
- Continued use after changes constitutes acceptance of new terms
Service Description
- Web development and custom software solutions
- Mobile application development for iOS and Android
- Cloud infrastructure and migration services
- Digital marketing and SEO optimization
- Cybersecurity and data protection services
- IT consulting and technology advisory
Client Responsibilities
- Provide accurate and complete project requirements
- Timely communication and feedback during development
- Payment of agreed-upon fees and charges
- Cooperation in project milestones and deliverables
- Respect for intellectual property rights
- Compliance with applicable laws and regulations
Intellectual Property
- TruelyTech retains ownership of proprietary tools and frameworks
- Client owns final deliverables and custom code
- Third-party components subject to their respective licenses
- No reverse engineering or unauthorized use permitted
- Confidentiality agreements protect sensitive information
- Trademark and branding rights respected
Payment Terms
- Project fees outlined in written proposals and contracts
- Payment schedules based on project milestones
- Late payments subject to interest charges
- All fees are non-refundable unless otherwise specified
- Additional work may incur additional charges
- Taxes and third-party costs billed separately
Limitation of Liability
- TruelyTech not liable for indirect or consequential damages
- Maximum liability limited to fees paid for services
- No warranty for third-party software or components
- Force majeure events excuse performance delays
- Client responsible for data backup and security
- Professional indemnity insurance coverage
Service-Specific Terms
Web Development
- • Project timelines subject to client cooperation
- • Revisions included as per project scope
- • Hosting and domain costs billed separately
- • SEO optimization included in development
Mobile Apps
- • App store submission included
- • Testing on provided devices
- • Maintenance plans available separately
- • Third-party API costs billed separately
Cloud Solutions
- • Migration planning and execution
- • Security and compliance implementation
- • Ongoing monitoring and support
- • Cloud provider costs billed separately
Digital Marketing
- • Campaign strategy and execution
- • Performance reporting and analytics
- • Ad spend managed separately
- • Content creation and optimization
Termination and Cancellation
Client Termination
Clients may terminate services with 30 days written notice. Outstanding fees must be paid, and work completed up to termination date will be delivered.
TruelyTech Termination
We may terminate services for breach of terms, non-payment, or other material violations. Notice will be provided and reasonable time given for transition.
Legal Questions?
If you have questions about these Terms of Service or need legal clarification, please contact our legal team.
Important Legal Notes
- These terms constitute a legally binding agreement between you and TruelyTech
- We recommend reviewing these terms carefully before using our services
- For questions about these terms, please contact our legal team
- These terms are governed by the laws of India
- Any disputes will be resolved through arbitration in Bangalore
Terms Updates
We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the new terms.